Kriqy Measure

Measure what changed after employee feedback.

See which actions were completed, where follow-through remains unclear, and what employee feedback can tell you about the outcome.

Outcome reviewWeekly priorities
Action completedWeekly priorities implemented
Outcome unknownAre priorities clearer for employees?
Measure the feedback loop

How do you measure whether employee feedback actions worked?

Review the original concern, the completed response and any relevant follow-up employee feedback. Another survey adds information; measuring action effectiveness asks whether the response improved the experience it was meant to address. Consider other workplace changes before attributing a result to one action.

Use employee listening to check what still needs attention →

Use the feedback-management metrics guide to distinguish action completion from improvement in employee experience.

Measure the whole loop—not one isolated score.

Review what was done, what employee feedback can establish and what still needs a response.

Follow-through reviewWeekly priorities · Example
Original concern

“We need clearer weekly priorities across teams.”

Keep the concern in view when reviewing the response.

Completed action

Weekly priorities implemented.

Owner
Maya Chen
Completed
12 September
Supporting record
Weekly priorities update
See actions alongside outcomes

The complete loop adds context.

Review what employees said, what the organization did and what follow-up feedback can tell you about the outcome.

Employee feedback

Clearer weekly priorities

The concern that prompted a response.

Completed action

Weekly priorities implemented.

The update records what was done.

Employee experience

Improvement still needs evidence.

Follow-up feedback is needed to assess whether priorities feel clearer.

Review completed work alongside subsequent employee feedback. A change in feedback does not, by itself, establish that one action caused it.

Questions for leadership

See what changed, what returned and where follow-through stopped.

Use these questions to review follow-through and decide what needs attention next.

Unresolved themes

What still needs a response?

Look for concerns without an agreed response, including decisions that need an explanation.

Employee perspective

What do employees say now?

Use follow-up feedback to understand the experience after the response.

Action effectiveness

Did the response address the concern?

Review whether follow-up feedback suggests the original concern was addressed, alongside supporting evidence and other workplace changes.

Returning issues

Has the same concern returned?

Revisit issues raised again after an action was marked complete.

Communication gaps

Was the outcome explained?

Check whether employees were told what changed, what remains open or why a change was not made.

Suggested next listening focus

Revisit clarity and changing priorities.

HR can use unresolved concerns, returning issues and communication gaps to shape the next listening cycle. Follow-up feedback can help assess the outcome.

Explore Listen

Frequently asked questions about Kriqy Measure

What does Kriqy Measure help HR teams understand?

Kriqy Measure helps HR teams review what happened after employee feedback was collected, including actions taken, evidence of follow-through and areas that may need further attention.

How do you measure whether employee feedback led to improvement?

Start by reviewing the original concern, the action taken and any relevant follow-up feedback. Completing an action shows progress, but employee feedback is needed to assess whether the workplace experience improved.

What is the difference between action completion and employee feedback outcomes?

Action completion tells you whether a planned response was carried out. An employee feedback outcome helps you understand whether that response addressed the original concern.

Can completed actions be measured without follow-up feedback?

You can review whether an action was completed, but completion alone cannot establish that employees experienced an improvement. Follow-up listening provides additional context.

How does Measure help identify unresolved employee concerns?

By reviewing completed actions alongside available employee feedback, HR teams can identify concerns that may still require attention or further investigation.

How does Measure inform the next employee listening cycle?

The review can help HR teams decide which concerns to revisit, what questions to ask next and where additional employee input would be valuable.

Ready to measure whether employees truly felt the change?

Bring an employee concern and its response to the demo. Explore how Measure helps review completed work alongside available follow-up feedback and identify what still needs attention.

Book a Demo