Internal communications

Communicate Employee Survey Results and Actions Clearly

Announcements tell employees what is happening. A useful update also explains what was heard, what response was agreed and what remains unresolved.

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Employee updates

Team priorities01

Employee updateWeekly priorities,
explained.

What we heard. What we're changing. What still needs attention.

Agreed responseClarify and share weekly priorities.

Accountable ownerPeople team

The communication gap

How do employees know something changed?

Feedback and completed work can lose their connection when employees never receive an explanation.

Employee feedbackEmployees are unclear about changing team priorities.Explore Listen

HR reviewWhat needs explaining?The decision, the work and the open questions.

Employees need to know

What changed?
Why this response?
What happens next?

Connect the update to the work

An explanation needs something behind it.

Keep the original concern, accountable response and supporting record together.

Basis for the employee updateResponse record

Original concern: Employees are unclear about changing team priorities.
HR review: Clarify how priorities are agreed and how changes will be explained.
Agreed response: Clarify and share weekly team priorities.
Accountable owner: People team

Explore Act

Make the message meaningful

A clear update leaves room for what is still unresolved.

Explain what changed, what remains open and what happens next. Prepare the message for sharing without treating preparation as delivery.

Explore Publish Employee feedback communication framework and template

Team prioritiesPrepared for sharing

Employee update

A clearer weekly direction.

You told us changing priorities made it hard to know what to focus on.

What changed

The People team has documented an approach for clarifying and sharing weekly team priorities.

What remains unresolved

We still need to understand where changing priorities leave teams without a clear next step.

What happens next

Review the approach with teams and ask what still needs clarification.

Keep the conversation open

Prepared is not the same as understood.

An update prepared for sharing is not evidence that employees received or understood it. Follow-up communication and listening help HR assess what still needs clarity.

Explore Listen Explore Measure

Questions for follow-upFollow-up review

Do employees know what changed?
Is the next step clear?
Which questions remain unanswered?

Use what employees tell you to shape the next explanation.

From employee concern to visible communication

Explore the response behind the message.

Bring an employee communication challenge to the demo. Review how Kriqy connects the concern, agreed work, supporting evidence and an update prepared for sharing.

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