Listen

Pulse Surveys

Understand when to use a pulse survey, how to keep its purpose clear and what follows collection.

Pulse surveys provide a focused way to understand employee sentiment or explore a particular workplace topic.

Unlike larger engagement surveys, a pulse survey can focus on a smaller set of questions around a specific issue or moment.

When to use a pulse survey

Consider a pulse survey when you need focused feedback about a particular workplace topic, change or employee experience.

Keep the purpose clear

Before creating a pulse survey, define what you are trying to understand and how the results may be used.

Avoid asking employees for information that the organization has no intention or ability to review.

After the survey

Review the responses, identify relevant themes and decide whether any issues require additional listening or action.